Privacy Policy
Privacy Policy – The Sutton Sisters
At The Sutton Sisters protecting your personal data is a priority.
This privacy policy describes how we collect, use, and protect your personal information.
By using our website and services, you agree to the practices described in this policy.
Collection of Personal Data
The Sutton Sisters collects certain personal data in order to provide an optimal shopping experience.
The data that may be collected includes, in particular:
- First and last name
- Shipping and billing address
- Email address
- Phone number
- Payment information (processed securely)
Use of Personal Data
The personal data collected is used for the following purposes:
- Processing and shipping orders
- Managing payments and preventing fraud
- Communicating with customers regarding their orders and our products
- Improving our customer service and responding to requests
- Sending information regarding our new products, offers, or events, only with the customer’s consent
Sharing of Personal Data
The Sutton Sisters does not sell, rent, or market your personal data to third parties.
However, data may be shared in the following cases:
- With third-party service providers involved in payment processing and order delivery
- When required by law or as part of legal proceedings
- To protect the rights, property, or safety of The Sutton Sisters, its customers, or the public
Data Security
We implement appropriate security measures to protect your personal data against unauthorized access, modification, disclosure, or destruction.
These measures include, in particular:
- The use of encryption technologies for payment transactions
- Limited access to personal data, reserved only for employees and partners who require this information as part of their duties
Data Retention
The Sutton Sisters retains personal data only for as long as necessary to fulfill the purposes for which it was collected, including to comply with legal, accounting, or regulatory obligations.
Customer Rights
In accordance with applicable regulations (GDPR), you have the following rights regarding your personal data:
- Right of access: obtain a copy of the personal data held
- Right to rectification: request correction of inaccurate or incomplete data
- Right to erasure: request deletion of your data, subject to legal retention obligations
- Right to withdraw consent: withdraw your consent to the processing of your data at any time
Cookies and Similar Technologies
The Sutton Sisters uses cookies and similar technologies to improve the user experience on its website.
Cookies make it possible, in particular, to remember your preferences and analyze website usage.
You may configure your browser to refuse cookies. However, this may affect certain website functionalities.
Changes to the Privacy Policy
The Sutton Sisters reserves the right to modify this privacy policy at any time.
Any changes will be published on this page with an updated revision date. We encourage you to review this page regularly in order to stay informed.
Contact
For any questions regarding this privacy policy or to exercise your rights relating to your personal data, you may contact us at the following address:
Email: support@thesuttonsisters.com
The Sutton Sisters is committed to handling your personal data with the utmost care and in compliance with applicable privacy and security standards.