Shipping Policy
Shipping Policy – The Sutton Sisters
At The Sutton Sisters, we are committed to providing our customers with a fast and reliable delivery service.
This shipping policy outlines the timelines, conditions, and procedures we have put in place to ensure the best possible shopping experience.
Delivery Times
The Sutton Sisters is committed to dispatching all orders within 24 to 48 hours after purchase confirmation.
Once shipped, orders are generally delivered within 5 to 14 business days.
Delivery times may vary depending on factors beyond our control, including (but not limited to) weather conditions, periods of high demand, or customs procedures.
Free Shipping
The Sutton Sisters is pleased to offer free shipping on all orders, with no minimum purchase required.
This reflects our commitment to providing a simple, seamless, and cost-free shopping experience for our customers.
Order Shipping
All orders placed with The Sutton Sisters are shipped directly from our supplier partners.
This shipping method allows us to optimize processing times and maintain strict quality control over every item shipped.
Order Processing
After your order has been confirmed, you will receive a confirmation email.
Orders are processed and shipped within 24 to 48 hours.
Once your order has been shipped, you will receive an email containing tracking information so you can monitor your parcel until final delivery.
Order Tracking
A tracking number is provided for all shipped orders.
This number is sent to you by email once your order has been dispatched and allows you to track the status of your delivery via the carrier’s website.
Questions & Support
For any questions regarding your order or our shipping policy, our customer service team is available at:
support@thesuttonsisters.com
Our team is committed to responding as quickly as possible.
Limitations & Exceptions
Although we make every effort to meet the stated delivery times, certain circumstances beyond our control may cause delays.
The Sutton Sisters cannot be held responsible for delays caused by customs procedures, weather conditions, or any other unforeseen circumstances.
We thank you for your understanding in such situations.
Conclusion
The Sutton Sisters makes every effort to provide a reliable and high-quality online shopping experience, with fast and carefully handled delivery.
Compliance with this shipping policy helps ensure efficient order processing and a high level of customer satisfaction.
For any additional information, you may contact us at:
support@thesuttonsisters.com